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Contact Centre Manager Customer Services Jobs in Johannesburg, Gauteng

Jobs 1-10 of 6641

Contact Centre Agent : Payjoy

Bryanston  Negotiable

Customer Service Agents

Based OF JOB:

Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.

Main Responsibilities will include but will not be limited :

  • Must be able to communicate with customers professionally and articulately.

  • Must sales or service in an effective manner.

  • Identify and respond to the customer needs from


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Contact Centre Advisor Sandton

 The Individual TouchSouth Africa

To provide an exceptional and professional customer service experience including to perform to the best reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)


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M-kopa Contact Centre Agent

Randburg  Negotiable

OF JOB:

Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.

Main Responsibilities will include but will not be limited :

  • Must be able to communicate with customers professionally and articulately.

  • Must sales or service in an effective manner.

  • Identify and respond to the customer needs from delivering a high quality, professional service to these customers.

  • Exercise appropriate soft


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Vodacom Prepaid : Contact Centre Agents

Randburg  Negotiable

Purpose:

The Customer Service Agent is responsible to effectively assist customers with general and excellent service. It is imperative that accurate information is provided to the customer and that calls

  • Listening attentively to customer queries.
  • Responding to customer queries accurately.
  • Ensure that cannot be concluded on first contact.
  • Ensuring that customer details are captured accurately and Sotho
  • Computer literate
  • Customer service experience highly advantageous
  • <


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    Contact Centre Advisor Market Related

     The Individual TouchSouth Africa

    To provide an exceptional and professional customer service experience including to perform to the best reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)


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    Training Facilitator (contact Centre) (x2)

     FreerecruitCentral Johannesburg

    will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements


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    Training Facilitator (contact Centre) (x2)

     FreerecruitCentral Johannesburg

    Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements


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    Customer Services Agent - Courier Call Centre

    Johannesburg  R4 400 per month + Commission

    Busy, vibrant call centre has openings for experienced Call Centre Agents.

    Requirem

    Requirements:

    • Call Centre experience - Outbound
    • Good communication skills
    • Good listening skills
    • Customer Service experience is a must
    • Able to manage irate and upset customers
    • Must


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    Remote Customer Service Administrator

     Z&a RecruitmentCentral Johannesburg

    Our client is looking for a Customer Service Administrator to manage customer queries and complaints. Main toward customers at all times. Responding promptly to customer queries. Communicating with customers through email and telephone. Acknowledging and resolving customer complaints. Processing orders, forms, applications applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints calm when customers are stressed or upset. Computer literacy. Experience working with customer support


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    Customer Service Advisor

     Brown's The Diamond StoreSandton

    Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for for a professional and passionate service-orientated representative who will foster positive relationships between our brand and our customer, by answering queries, providing exemplary service and adapting your approach timeframes. Resolving any queries regarding products or services. Following-up on orders to ensure delivery by 2 years experience in a client services and relationship management role. Excellent verbal and written


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    Average Annual Salary

    for Contact Centre Manager Customer Services jobs in Johannesburg, Gauteng
    R 544,211