Contact Centre Manager Customer Services Jobs in South Africa
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Customer Service Centre Manager
Interdot
South Africa
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility the Service Centre. Report to the Operations Manager in all aspects of Management of the Service Centre improving market share. Customer After Sales Service - assist with customer liaison, handling of queries Regional General Manager, general management & development of team members. Manage the OSH Act requirements
share this job on whatsappJunior Contact Centre Advisor
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre to provide an exceptional and professional customer service experience by performing to the best of their RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress
Contact Centre Agent : Payjoy
Bryanston
Negotiable
Customer Service Agents
Based OF JOB:
Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.
Main Responsibilities will include but will not be limited :
- Must be able to communicate with customers professionally and articulately.
Must sales or service in an effective manner.
Identify and respond to the customer needs from
Contact Centre Advisor Sandton
The Individual TouchSouth Africa
To provide an exceptional and professional customer service experience including to perform to the best reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Contact Centre Agent Alberton
Altron FintechAlberton
Are you passionate about providing exceptional service and solutions that matter? Do you enjoy working co-create and collaborate to deliver value for our customers, partners and communities. We are inclusive and to our customers. Our solutions include debit order processing, payment and switching services, card personalisation personalisation and issuance, credit management software as well as debit and credit card payment solutions provide person-to-person payments and value-added services to the consumer market. The successful candidate
Senior Contact Centre Agents
FreerecruitHyper By The Sea
quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage. ● Computer finance debt collection matters. The post Senior Contact Centre Agents appeared first on freerecruit.co.za
Client Contact Centre Administrator 16000
Pro TalentCape Town Region
16000 • To be logged onto the Client Services inbound telephone queue and web touchpoint • Resolve a minimum Maintain and update your daily workflow queue for management reporting • To strive to have zero lost calls To verify and update if necessary all personal contact information for clients including the Medical Aid required for assessing the claim. • Liaising with the Manager regarding the claim decision pertaining to a client understanding and servicing experience • 2 years proven client service/call centre experience. • Good
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre to provide an exceptional and professional customer service experience by performing to the best of their RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding tickets for customers (internal and external) on the Case Management System (CMS) and manage the relevant effectively solving customer issues, complaints and enquiries; keeping customers updated on the progress
M-kopa Contact Centre Agent
Randburg
Negotiable OF JOB:
Process customer service and technical service enquiries through inbound calls calls and provide end-to-end service.
Main Responsibilities will include but will not be limited :
- Must be able to communicate with customers professionally and articulately.
Must sales or service in an effective manner.
Identify and respond to the customer needs from delivering a high quality, professional service to these customers.
Exercise appropriate soft
Vodacom Prepaid : Contact Centre Agents
Randburg
Negotiable Purpose:
The Customer Service Agent is responsible to effectively assist customers with general and excellent service. It is imperative that accurate information is provided to the customer and that calls
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