be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
least 2 years’ relevant experience, preferably in sales / financial industry / Retail industry . Â
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme and methods and interventions with the Contact Centre Training Manager if the expected performance improvements
include but not be limited to:
for the role:
ISP Sales Account Manager (JB4558) Midrand, Gauteng Market Related Basic Incentives Permanent A company equipment is looking for a professional ISP Sales Account Manager. The company is committed to delivering with tertiary education in Sales Management Minimum 5 years of ISP sales experience Excellent understanding Huawei, TP-Link, Reyee Proven experience in sales management within the ISP sector Extensive knowledge Responsibilities: Develop and implement effective sales strategies to drive ISP business growth Build and