driven
EDUCATION
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da
driven
EDUCATION
essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification
prioritizes contact centre training in line with operational needs. Conducts training and development programs products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures or course materials. (e.g. handouts or videos). Develops effective and comprehensive assessment tools and Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre with operational needs. Conducts training and development programs to improve individual and organizational products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures or course materials. (e.g. handouts or videos). Develops effective and comprehensive assessment tools and
Manage the social media editorial calendar and ensure the content is published by the stipulated deadlines deadlines Deploy social listening tools to monitor positive/negative comments and topic trends, and strive may affect brand reputation Generating original social media content—including copy and graphics Community influencer outreach and responding to questions Testing social media posts, establishing an approval process and weekly, monthly and quarterly content calendar for social media posts Keeping up to date with current benchmark