Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause ensure quality standards; Create and update customer experience reports; Analyze data to identify areas for
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members of all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the Returns Department Compiling various reports for management Planning, coordinating, and controlling email
Customer Service Manager uD83CuDF1F Join the Team as a Customer Service Manager - Exciting Opportunity recruiting for a dynamic and experienced Customer Service Manager to join a prestigious manufacturing and industry for over 40 years. Key Responsibilities: Managing staff and their duties, ensuring all team members of all stock in SAP each day Managing agents and ensuring all customer queries are resolved within the Returns Department Compiling various reports for management Planning, coordinating, and controlling email
competence level, experience and drive. We are inviting applications for the position of BRAND MANAGER Duties (but external stakeholders Negotiate printing costs and manage distribution of in-store POS. Coordinate and execute formulation amongst stakeholders and implementation Manage monthly/weekly mobile campaigns and delegate plan achieve business objectives or target niche customers. Project manage brand optimisation initiatives Reporting Reporting, presentations to senior management Manage brand budget and spend Maintain and update the website
competence level, experience and drive. We are inviting applications for the position of BRAND MANAGER Duties (but external stakeholders Negotiate printing costs and manage distribution of in-store POS. Coordinate and execute formulation amongst stakeholders and implementation Manage monthly/weekly mobile campaigns and delegate plan achieve business objectives or target niche customers. Project manage brand optimisation initiatives Reporting Reporting, presentations to senior management Manage brand budget and spend Maintain and update the website
improving the profitability of the division by managing and coordinating the operational financial activities policies and procedures. Reporting to the Financial Manager, duties include: Co-ordinating and planning the performance Compiling the division's monthly, management, financial statements and business review reports investigations and appropriate actions needed to be taken Managing and controlling employment for the division Monitoring driving appropriate actions through Operational Managers Managing and driving weekly scorecard meetings to ensure
level, experience and drive. We are inviting applications for the position of Leasing Manager Negotiations renewals Liaise with various Landlords and Portfolio Managers Check status quo and unique requirements/clauses Qualification will be an advantaged Experience: 3 years experience in the commercial property leasing
level, experience and drive. We are inviting applications for the position of Leasing Manager Negotiations renewals Liaise with various Landlords and Portfolio Managers Check status quo and unique requirements/clauses Qualification will be an advantaged Experience: 3 years experience in the commercial property leasing
channel experience focusing on the overall care quality of interaction between our customers and the holistic care that is personalised and accessible, managing the care journey end to end. Committing to our possible service delivery Compliance and Risk Management: Defined legal, statutory and regulatory compliance taken to address issues, when necessary Financial Management: Contribute to cost savings within the department Stakeholder Management: Ensure appropriate, active and informative relationships with customers and relevant
our Client: Our client, a global leader in customer experience solutions, is committed to delivering exceptional of the world's most respected brands, enhancing customer interactions and driving business success. Join where integrity, teamwork, and a passion for customer satisfaction are highly valued. About the Role: client is seeking a motivated Trainer with BPO experience to inspire and develop their team. This role a crucial part in ensuring superior customer service experiences. Ideal candidates excel in interpersonal