strategy; and ensure regular Municipality customer visits Monthly Operations meetings with the Municipality Customers and accurate technical solutions to customers. Communicate operational bottlenecks and/ or issues that may
Lead to lead the business/customer facing IT service management operations team Develop ITSM tactical Collaborate to design customer focused IT services Lead the IT Service Management Operations team Builds relationships
URGENT: Customer Service Executives needed in Cape Town:
Basic Function:
The Advocate represents the company by addressing incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 performs basic administrative / clerical / operational / customer
managing customer credits, and providing general administrative support to the operations department
stakeholders Customer excellence and quality assurance Compile management, dashboard, strategic and operational Reports
Regional Manager: Estates required in Cape Town to manage and oversee the Estates and Property portfolio with the allocated regions.
Requirements:
reliable and trustworthy customer service Escalate any queries, complaints and operational or regulatory risks taken to increase customer retention, loyalty and build a credible reputation Operate customer related
reliable and trustworthy customer service Escalate any queries, complaints and operational or regulatory risks taken to increase customer retention, loyalty and build a credible reputation Operate customer related
Training:
promised customer order fulfilment and service levels. Collaborate with our client's operations and management develop and maintain strong customer relationships at both senior and operational levels. Customer and service