and can manage a busy front desk assisting with customer enquiries while supporting their diverse team experience in a customer liaison / administrative role Excellent client service skills with a “customer comes first” 17:00 Monday – Friday DUTIES Greet and assist customers with a warm and professional demeanour. Manage and concerns promptly and effectively. Maintain customer confidentiality and ensure compliance with POPIA
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TENANT LIAISON OFFICER / CAPE TOWN - responsible for managing a portfolio of 700
management
• 2-3 years property management and tenant liaison experience
• 2 years administration experience
weekly, identify tenants in arrears, attorney liaison for collection
Tenant relationships – Establish (Advanced)
Conflict Management (Advanced)
Customer Service
Relationship Management (Advanc
Salary: Market Related
Application Process:
management
Reference: CPT003701-Meg-1 Vibrant, Energetic and Proactive Do these three words describe your qualities and attitude in the workplace? Our client a large modern forward-thinking company requires you to have reliable transport to work in Cape Town CBD. Excellent grooming and very well spoken to be t
REQUIREMENTS
exciting opportunity for an experienced Industrial Relations Officer to join our client's Human Resources team team. To provide a dedicated Industrial Relations advisory service to management, supervisors, and employees implement applicable Human Resources/Industrial Relations practices, by identifying risks and helping with for managing and maintaining positive employee relations within the company. Management of all complaints and resolving complex or critical industrial relations issues in a timely and effective manner. Ability
a key focus on doing the right thing for each customer - deliver solutions that meet their individual individual needs. Identifying vulnerable customers and adapting approach, providing additional support when required required. Handling escalated customer queries with empathy and integrity, logging accurately Dealing with with the scope and level of this role. Handling customer queries and delivering high quality service throughout is essential. Active Listening: Understanding customer queries and questions Handle complex issues. Strong
Job Description: To achieve customer and client KPI targets in relation to allcontacts receivedvia multiple legislationTo deliver an excellent customer experience by providing a customer-focused, right first-time service service, managing any customer complaints to a satisfactory conclusionTo respond to all contacts from both both internal & external customers made via all the available channelTo accurately capture data and bymentoring and supporting team members to improve customer satisfaction andefficiency metrics within the
Job Description: As a Customer Service Advisor at Virgin Media O2 (VMO2) you will be a key player in the company's customer relations. You will serve as the first point of contact for customers, answering involves taking inbound calls from existing VMO2 customers, handling a variety of call types. These include enquiries, changes or updates to customer accounts and product-related questions. In addition to these conversations with customers to generate sales. This role is perfect for individuals who are customer-focused,