Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service both external and internal stakeholders. Helpdesk support experience is an advantage. High attention to detail
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service both external and internal stakeholders. Helpdesk support experience is an advantage. High attention to detail
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing constk price checks, chase constk reports. Small customer sales calls as required. Review special pricing
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The ideal passion for delivering top-notch customer service. As a Customer Support Engineer, you will be our clients' effectively. Manage customer inquiries and support tickets using PSA. Provide remote support to clients utilising utilising remote support tools. Handle VoIP-related queries and issues on hosted & onsite PBX systems to ensure timely resolution of customer issues. Document all PSA customer interactions and technical resolutions
Pharmaceutical Ingredients (APIs) Responding to customer (both internal and external) and regulatory authority ability to interact well with internal and external customers Minimum of 3years experience in pharmaceutical
Duties:
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing constk price checks, chase constk reports. Small customer sales calls as required. Review special pricing
Customer Support Representative - Cape Town
Responsibilities:Site Surveys: Evaluate the customer’s on-site requirements in terms of crane capacity Formalizing the sales offer by providing the customer with a documented quotation specifying pricing resolved;
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years' working experience in customer service/technical support/IT support Excellent verbal and written years' working experience in customer service/technical support/IT support Excellent verbal and written telephone and email. Deliver first class service and support to resolve various issues related to audio and issues. Chase quote approvals and payments for support jobs. Facilitate the exchange or collection of correctly into Odoo (CRM system). Keep a record of customer interactions on Odoo (CRM system). Escalate issues
Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month innovative FinTech company seeks a Head of Customer Support Services to join their close-knit team. As plans into Africa. The Head of Customer Support is pivotal in ensuring customer satisfaction and enhancing experience. This role involves managing and growing the customer service team, improving efficiencies, and optimizing proven experience managing a customer service team that utilizes various support channels (predominantly messaging)