style="text-align:center">Customer Service Agents
Based
OVERALL PURPOSE OF JOB:
Process customer service and technical service enquiries through :
Position:
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing point of contact with the landlord. Review constk price checks, chase constk reports. Small customer sales
The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing point of contact with the landlord. Review constk price checks, chase constk reports. Small customer sales
We are a BPO that provides a variety of customer care, sales, claims, administration and office-based 24-hour uninterrupted support services. We are looking for experienced Contact Centre Trainers with experience experience in training staff in the international Call Centre (BPO) industry. Responsibilities: Training coordination training staff in a call centre environment. Experience in a BPO outsource call centres servicing international Qualifications to jobsintellibpo.com Please put “ Contact Centre Trainer” in the Subject Line. Basic Salary:
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback initiatives as needed Operations Management Monitor call centre metrics and key performance indicators (KPIs) to and optimize call centre processes and procedures to improve efficiency and customer satisfaction Performance managing contact centres Proven ability to work independently and efficiently manage a contact centre 7 years years of management experience in a contact centre environment (Operations) Bachelor's degree / Diploma
service to their clients – is eagerly looking for a Centre Compliance Specialist to join our team and help regulatory adherence and ethical conduct. As a Centre Compliance Specialist, you will play a crucial suitable roles / positions. For more information contact: Cayle Mboto cmbotonetworkfinance.co.za
company based in the Midrand area to give office support to other staff members, data capturing, reporting reporting, secretarial duties as well as customer service. Requirements: Grade 12 Tertiary qualifications will helpful Telephone skills: Good phone Etiquette Customer Enquiries and complaints experience. Financial (Rep Platform): Adding New customers, removing customers, updating H/O Customers and store changes and rep (Website) daily for customer enquiries Enquiries email: Enquiries complaints report Contact Toshiba printer
imum 3 years experience in administration and customer service
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent ensuring the booking details are correct and no customer accounts are blocked on the system Load booking