Visit customer sites and inspect machines; Managing technicians; To manage contract costs; Discuss contract machines, obtain technicians' reports and quote customers; Manage and inspect technicians' vans for stock; To
relevant customer site in Sandton, this position reports to the Intellitech Systems managed services provides on-site support as required by customers as well as management of all installed site infrastructure execution of assigned tasks and instructions from customer managers and site management. Day to Day: Perform resolution in the company standby schedule Long-term customer management: Maintain network and infrastructure documentation
customer satisfaction. You will oversee Customer Relationship Management (CRM), ensuring smooth client interactions
support function with a customer service focus. Key requirement Project management qualification Valve and
independently. Proficiency in using Customer Relationship Management (CRM) software and Microsoft Office
independently. Proficiency in using Customer Relationship Management (CRM) software and Microsoft Office
focus
and lead a team. Must have strong customer relations, staff management and training skills. Experience
Key requirement
prospective customers. Candidate must have experience dealing with SLA, Services and contract management within timely quotes and brochures to customers. Continually opportunity management on CRM. Provide weekly report