driven
EDUCATION, QUALIFICATIONS, EXPERIENCE
Call Resolution (FCR) Escalating cases to other departments if FCR cannot be done during FLT Working with essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification telephonically. Diligent, accurate and high attention to detail. Excellent customer service skills. Motivated,
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da
tertiary institution is seeking to recruit an Education Lecturer based in Midrand. Great Group to work Research & Scholarship Masters Degree in Education 2 - 3 years of teaching and lecturing experience
customer needs
driven
EDUCATION, QUALIFICATIONS, EXPERIENCE
cannot be concluded on first contact.
Call Resolution (FCR) Escalating cases to other departments if FCR cannot be done during FLT Working with essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification telephonically. Diligent, accurate and high attention to detail. Excellent customer service skills. Motivated,
incumbent will analyze training needs and prioritizes contact centre training in line with operational needs products. 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme alternative training methods and interventions with the Contact Centre Training Manager if the expected performance
Duties: Pitch the business to potential new clients and book appointments with doctors for the financial advisor's visit. Source leads from the different databases. Work closely with the financial advisors and their teams. Book appointments in accordance with the financial advisor's diaries. Meet da