trong>1. Support Desk Technician
Educational
support requests simultaneously.
Proper documentation of support requests, solutions
Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB Base. Minimum Requirements: Certification as IT Technician preferred. A / N certification. CCNA / HCNA certification
customer care, service excellence and administrative support . Fast paced environment which requires quick responses inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
Purpose: The Helpdesk Technician is primarily responsible for providing technical support and advice to customers Responsibilities: Technician Service Accurately allocate on site tickets to the relevant technician/branch/contractor Direct unresolved issues to the next level of support personnel. Provide accurate information on IT products (Helpdesk SLA report). Accurately log all field support and telephone tickets and close within 30 minutes General Provide general customer support, either telephonic or at the front desk. Always comply with PPE policy
a Helpdesk Technician to join our client's team in Johannesburg. As a Helpdesk Technician, you will be be responsible for providing technical support and assistance to end-users, resolving IT issues, and customer service. Responsibilities: Provide technical support and assistance to end-users via phone, email, and resolve IT issues and incidents Log and track all support requests in the helpdesk system Escalate complex Requirements Proven experience as a Helpdesk Technician or similar role Strong knowledge of various operating
National Company is looking for hire a Helpdesk Support & Data Analyst Must be - Energetic, but in attending to continuous incoming tickets via a support helpdesk. - Confident, strong, able to present ACCOUNTABILITIES Technical Support: • Provide day-to-day technical support to all business units through • Create, manage, and analyse data reports to support day-to-day operations. • Develop and write MySQL Extranet, and Magic Eye (ME) to provide expert support. • Keep users informed about developments/changes
IT Support Technician - Gauteng SPECIFICATION The IT Technical Support Engineer is responsible for providing providing technical support and assistance to clients, both remotely and onsite. This role involves troubleshooting INDICATORS Client Support and Troubleshooting: Logging of calls, troubleshooting, onsite support when required and ticketing systems to manage and prioritise support requests. Awareness of IT-related regulatory requirements
IT Support Tech, City Centre, Durban City. Company Name: Almex Transport Solutions. We are looking for setups, Software installation. Desktop and Software support. We are looking for a team player. National Diploma
are looking to hire an Onsite Support Technician who will play a crucial role in ensuring smooth operation of IT systems and providing timely support to end users, contributing to the overall efficiency i>Desktop Support (Minimum 1 year+ experience)
Minimum requirements: