and technical service enquiries through inbound calls and provide end-to-end service.
Main
resolved. EDUCATION, QUALIFICATIONS
Ensure that the customers are called and the resolution is confirmed before queries
little supervision
System knowledge NebulaCRS, Nebula Call Centre, OPERA, OPERA Cloud & eRES
Proven experience
pressure
3-5 years experience in a tourism/travel call centre or reservations department for multiple properties
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
needs. Responsibilities include making outbound calls to generate interest, presenting life insurance Qualifications Matric RE5 Skills 3 years of Call Centre sales experience 2 years of Life Insurance experience
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ï§ System knowledge NebulaCRS, Nebula Call Centre, OPERA,
OPERA Cloud & eRES
ï§
opportunities to enhance safety culture. Stay updated on emerging health and safety regulations, best practices assessments and participate in the development of emergency response plans and business continuity strategies programs. Develop and implement efficient operations emergency response plans and ensure compliance with the execution of all global operation emergency response plans and manage all emergency situations. Ensure safety
Listed on the Johannesburg Stock Exchange and centred on the FMCG market, AVI's extensive brand portfolio SOLMAN calls are resolved within ITSS SLA timelines Ensure that regular feedback on all SOLMAN calls is provided viewer) Programming BDC (Batch Data Communication) and Call-Transaction Reporting (conventional and interactive)
wner's/manager's within the service centre's we will reduce LTP (Long Term Pending) orders
devices per month in sales Excellent ability to cold call HUNTER role Ability to up sell in to an existing 3 years external Sales experience 3 years Cold Calling experience Good communication skills Good closing