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Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
Hermanstad, Pretoria West: DISTRIBUTION CENTRE SUPERVISOR/CONTROLLER Minimum Requirements: -Reliable and supervisory / control experience in a warehouse or distribution centre a must -Good management-, customer customer services- and time management skills -Critical thinker, with good problem solving and reasoning abilities -Supervise, control, plan and manage incoming and outgoing shipments of retail Distribution Centre (Warehouse stock management operations in line with stock inventory control -Stock take / Inventory Control -Manage
Diploma or Degree.
Duties:
target driven Loans Call Centre Manager to manage and develop the call centre into a competitive business will be responsible for the effective management of the call centre (telephonic and online) to ensure loan met, rules and regulations adhered to and staff managed and developed, while improving business and seeking Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
lookout for an Analytics Manager specialising in finance control, to join their excellent team standard. If you are ready to lead the financial control analytics team and accurately deliver all financial Financial Controllers to continuously evaluating the control framework in Financial Control and to enhance
/>Commercial support quote-to-cash: engage and control payment terms and commercial payment terms, credit
credit risk assessments
Open new accounts and manage credit terms/limits on existing customers
Assist
exposure monthly and inform managers
Liaising with branch and regional managers on overdue customer amounts
Manage monthly reporting of bad debts under group policies
Manage the credit control team,
collection meetings with branch managers and credit controllers
Managing credit risk and credit exposure
Are you an experienced Quality Manager with extensive expertise in implementing health and safety procedures
Proven experience as a Quality Manager in a warehouse setting (preferably clearing and
Plant Finance Manager who will play a critical role in driving strategic financial management to ensure profitability accurate financial reporting, CAPEX and Asset Management and leading initiatives to improve the B-BBEE inventory management, stock control and analysis