information about hotel resources. Requirements: Minimum 2-3 years of experience in similar environment Answer information to the operations staff. Maintain accurate files and reports. Handle all special reservations, to and the hotel. Process travel agent checks, if required at property. Be able to perform all duties of Services Agent and assist at front desk as needed. File reservations and group contracts. Review Reservations assignments as requested. Qualifications Matric Experience in a hotel or a related field preferred. Excellent
information about hotel resources. Requirements: Minimum 2-3 years of experience in similar environment Answer information to the operations staff. Maintain accurate files and reports. Handle all special reservations, to and the hotel. Process travel agent checks, if required at property. Be able to perform all duties of Services Agent and assist at front desk as needed. File reservations and group contracts. Review Reservations assignments as requested. Qualifications Matric Experience in a hotel or a related field preferred. Excellent
all housekeeping related operations and will be required to deliver on The Royal Portfolio’s Purpose, which which is “To give our guests a complete experience and a perfect stay”. By ensuring that bedrooms times;
REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements. Collaborate with other departments within the estate to coordinate activities and enhance guest experiences. Address and resolve guest complaints and issues ensure efficiency and effectiveness. Experience and Requirements: Strong leadership and team management commitment to excellence Strong financial acumen and experience with budgeting and financial management. Ability
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements. Collaborate with other departments within the estate to coordinate activities and enhance guest experiences. Address and resolve guest complaints and issues ensure efficiency and effectiveness. Experience and Requirements: Strong leadership and team management commitment to excellence Strong financial acumen and experience with budgeting and financial management. Ability
performance, and property maintenance. This role requires a strategic thinker with excellent leadership compliance with all health, safety, and regulatory requirements.
to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting guests, staff, vendors and IT personnel as and when required
to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting guests, staff, vendors and IT personnel as and when required Be prepared to learn on the job gaining skills standby when required after hours and at weekends to support guest facing systems Experience and Requirements: computers and IT systems Some experience working with Microsoft Windows Some experience working with smart TVs
to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting guests, staff, vendors and IT personnel as and when required Be prepared to learn on the job gaining skills standby when required after hours and at weekends to support guest facing systems Experience and Requirements: computers and IT systems Some experience working with Microsoft Windows Some experience working with smart TVs
BENEFITS:
SKILLS & EXPERIENCE DESIRED: