passionate about delivering exceptional customer service and providing technical support? We're seeking highly motivated and customer-oriented Service Desk Agents X3 to join our dynamic team experience in an IT service desk environment
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers and passionate about customer service and working in a customer service industry
Manager/Maintenance Supervisor, assist in carrying out all scheduled and non-scheduled maintenance, servicing facility by performing preventative and corrective maintenance leading to increased uptime and reliability, Production Assist in carrying out scheduled maintenance as per set standards (includes manufacturer's reliability & safety, to help plan for corrective maintenance and to prevent accidents in the operational area of work done in the Maintenance Management System. Inform the Senior Maintenance Technician / Supervisors
beverages, and snacks, providing exceptional customer service, and maintaining a clean and inviting environment proper calibration and maintenance of coffee equipment.
Customer Service:
Cleanliness and Maintenance:
Skills and Abilities:
high standards of technical support and customer service. Respond to incoming calls and emails from clients fleet vehicles Review and authorize repair and maintenance work based on technical assessments Maintain authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to Strong understanding of vehicle mechanics and maintenance procedures Excellent problem-solving skills and
high standards of technical support and customer service. Respond to incoming calls and emails from clients fleet vehicles Review and authorize repair and maintenance work based on technical assessments Maintain authorizations in the company database Liaise with service providers, mechanics, and other stakeholders to Strong understanding of vehicle mechanics and maintenance procedures Excellent problem-solving skills and
on & maintenance of Payroll / EMP IT packages;
well as ensuring service/ calibration dates are kept Oversee installations, maintenance, disposal of substances Onsite inductions and follow ups Registers of services, checks, training etc Other tasks that may be
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle company's ITSM. Contribute to the development and maintenance of the company's Knowledge Base. Minimum Requirements:
operational issues involved in the commissioning, maintenance, and operation of laboratory and pilot scale operational issues, including the commissioning, maintenance, operation and management of pilot scale furnace of the procedural advice in the operation and servicing equipment and facilities. General management and