looking for a service deliver manager with ITIL that will play a critical role in managing and overseeing overseeing the delivery of services within DIGICITY. 1. Service Delivery Management - Oversee Service Delivery: Delivery: Ensure that services are delivered to clients according to agreed-upon standards, timelines, and and quality. - Service Level Agreements (SLAs): Monitor and manage SLAs to ensure compliance and address address any issues promptly. 2. Client Relationship Management - Client Communication: Serve as the primary
Automation industry is currently looking for a Service Operations Manager (Document Solutions) to be based in Midrand Gauteng. The CSSD Service Operations Manager is accountable for the management and delivery of the Hardware Hardware Service portfolio to all customers and Channel Partners. The responsibilities include the overall performance management of critical service areas in the CSSD department which are: Field Service, Hardware training. Management of Hardware Service Products and Solutions. Management of hardware service portfolio
IT and Systems Project/Service Delivery Manager Hybrid JHB
Location: Johannesburg - Hybrid
Manager who will ensure existing IT Projects related to
and within their specified budgets. The Project Manager will work closely with the resident business analyst
Firstly, the candidate will be responsible for managing projects/assignments that arise in the ordinary
to be done). The second part of the role is to manage new projects related to the future IT Landscape
Provide consultative Security Services to help clients protect their information, critical infrastructures Understand and translate customer security and risk management needs into business solutions to enable compliance Support new business initiatives and innovation by managing risks. Achieve compliance targets and increase development and implementation of a continuity management plans. Identifies information and communication that support the critical business processes and manages the relationship with specialists with authority
collection and delivery of any documents, mail, parts and other ad hoc items. RESOURCES Delivery bakkie Uniform Uniform and Protective Wear Cell phone Delivery and collection book Mail/Production bags Vehicle check accident/incident books PERFORMANCE CRITERIA Efficient delivery and collection of required items and documents reported to Branch Manager. Vehicle pre-check form to be handed in to Branch Manager every Friday morning Check delivery and collection book details and ensure any directions for collections and/or delivery are
Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Day-to-Day Responsibilities:
port and oversight of the Sales and Marketing Manager in developing marketing strategies.
Minimum of 5 years of experience in IT operations management
Responsibilities: