Polokwane
Responsibilities:
- Manage daily hotel operations to achieve customer satisfaction and
financial goals.
- Oversee and coordinate hotel departments such as front office, housekeeping,
and minimize costs.
- Monitor and analyze guest feedback to implement improvements as needed.
- Lead
with sales and marketing teams to promote the hotel and increase occupancy rates.
- Prepare and
cleanliness, maintenance, and ambiance throughout the hotel.
Requirements:
Bright Placements
South Africa
Join our prestigious 5-star hotel, where luxury meets unparalleled guest experiences. We are seeking
seeking an experienced and dynamic Hotel Operations Manager to oversee and enhance our daily operations, ensuring
ensuring exceptional service and financial success. Manage daily hotel operations to achieve customer satisfaction
satisfaction and financial goals. Oversee and coordinate hotel departments such as front office, housekeeping,
revenue and minimize costs. Monitor and analyze guest feedback to implement improvements as needed. Lead
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Bright Placements
South Africa
Join our prestigious 5-star hotel, where luxury meets unparalleled guest experiences. We are seeking
seeking an experienced and dynamic Hotel Operations Manager to oversee and enhance our daily operations, ensuring
ensuring exceptional service and financial success. Manage daily hotel operations to achieve customer satisfaction
satisfaction and financial goals. Oversee and coordinate hotel departments such as front office, housekeeping,
revenue and minimize costs. Monitor and analyze guest feedback to implement improvements as needed. Lead
share this job on whatsapp
Polokwane
activities of the front desk, reservations, guest services, and telephone areas.
Train, mentor
provide excellent service and uphold the lodge's standards.Handle guest inquiries, requests
Ensure compliance with hotel policies, procedures, and standards of service.Assist in managing
as a liaison between guests and management to resolve issues and enhance guest satisfaction.service skills with the ability to build and maintain relationships with
guests and corporate
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Polokwane
understanding of HR practices specific to Hotels, Guest Houses, and Lodges
Excellent organisational
communication and interpersonal skills, with a customer-service mindsetMust be able to provide contactable
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Gap Consulting
Pietersburg North
Strong understanding of HR practices specific to Hotels, Guest Houses, and Lodges Excellent organisational
communication and interpersonal skills, with a customer-service mindset Must be able to provide contactable references
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Gap Consulting
Pietersburg North
Strong understanding of HR practices specific to Hotels, Guest Houses, and Lodges Excellent organisational
communication and interpersonal skills, with a customer-service mindset Must be able to provide contactable references
share this job on whatsapp
Polokwane
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- Manage all aspects of guest house operations including guest services, housekeeping, maintenance
- Ensure high standards of guest satisfaction through personalized service and attention to detail.
- Recruit
check-ins, and check-outs efficiently.
- Handle guest inquiries, concerns, and complaints promptly and
facilities and services.
- Implement marketing strategies to attract guests and promote the guest house
:
Polokwane
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- Develop and implement HR strategies aligned with the hotels goals.
- Manage recruitment processes to
- Maintain compliance with labor regulations and hotel standards.
- Manage compensation and benefits
a culture of hospitality, professionalism, and service excellence.
Requirements:hotel or hospitality environment.
Strong knowledge
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Bright Placements
South Africa
The HR Manager at our 5-star hotel plays a pivotal role in managing all aspects of human resources to
and hotel policies, the HR Manager supports the hotel's mission of delivering exceptional guest experiences
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