Incident Jobs in Johannesburg, Gauteng
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Incident Architect
Johannesburg
Position: Incident Architect
Location: Hybrid - Sandton
(application and infrastructure) in the event of a major incident. This includes any Application and TS events that
- Define the process response to incidents and problems.
- Provide initial analysis for identifying the incident context to fully mitigate or minimize the effect of the incident.
- Lead the analysis to identify the problem
share this job on whatsappProblem Manager - 3 Months Contract
Johannesburg
adherence during any Incident Problem Handling
Service Desk Agent Midrand
Advanced Projects & PeopleMidrand
Technical Support Investigating desktop related incidents. Working with OS platforms and administrative tools, by resolving all non-hardware related incidents recorded in Ticket Management System. Monitoring delivering Service Desk outputs. Incident Management Assisting with Incident and Problem management by identifying controllers that are offline and re-assigning incidents to the x64 / regional desktop support team for re-assigning these incidents to the relevant Absa support teams. Ensuring that all incidents logged in Service
Architect Jhb - Northern Suburbs
Energy At WorkNorth Johannesburg
JHB000188-TK-1 Incident Architect Contract/Permanent Sandton Hybrid Salary flexible Position: Incident Architect (application and infrastructure) in the event of a major incident. This includes any Application and TS events that Service operation. Continual service improvement. Incident and Problem Management: Define the process and response to incidents and problems. Provide initial analysis for identifying the incident context and to fully mitigate or minimize the effect of the incident. Lead the analysis to identify the problem and
Senior Developer/ System Administrator
Johannesburg
operation
Incident and problem management
- Defining the response to incidents and problems.
- Providing the initial analysis for identifying the incident context mitigating or at least minimising the effect of the incident.
- Leading the analysis (including involving
/>Managing
- Assist in managing high severity incident on a specialist level.
- To ensure that service delivery.
- Management of escalated incidents and communication with related teams
- A
Noc Engineer Tier -1 (night Shift)
Johannesburg
market related Monthly />
- Customer Communication 30%
- Incident Logging 20%
- Incident Handling 20%
- Trouble shooting
/>Incident Logging
- Capture detailed, accurate information of the incident, either email
Incident Handling- Adhere to Standard are updated hourly
- Escalate outstanding incidents to suppliers or senior engineers for resolution
- Adhere toring by Team Leader
Incident Logging- Ticket raised within
Site Manager Bryanston
Fhh Consultants Ltd.Bryanston
officers, rosters, leave and postings. Preparing incident reports, daily site visit reports, managing budgets including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric Certificate knowledge of security operations and procedures, incident investigations, drafting of security job descriptions review footage when investigating incidences Be able to draft an incident report with facts, findings and
Client And Site Manager Security Negotiable
Fhh Consultants Ltd.Bryanston
officers, rosters, leave and postings. Preparing incident reports, daily site visit reports, managing budgets including the Occurrence Book (OB) Attend to incidences as and when they are reported Matric Certificate knowledge of security operations and procedures, incident investigations, drafting of security job descriptions review footage when investigating incidences Be able to draft an incident report with facts, findings and
Support Analyst Api (production Systems)
Johannesburg
involves monitoring system performance, resolving incidents, implementing enhancements, and collaborating
br />Production System Monitoring and Incident Management
- Monitor production availability
- Respond to and resolve production incidents, service interruptions, and performance issues implement corrective actions to prevent recurring incidents
Noc Engineer Jhb - Northern Suburbs
Recru-itNorth Johannesburg
Performance Areas Customer Communication 30% Incident Logging 20% Incident Handling 20% Trouble shooting 20% Teamwork with Customers Incident Logging Capture detailed, accurate information of the incident, either telephonically telephonically or via email Incident Handling Adhere to Standard Operating Procedures Follow up on all assigned Customers are updated hourly Escalate outstanding incidents to suppliers or senior engineers for resolution Customer feedback Emails Monitoring by Team Leader Incident Logging Ticket raised within 15 minutes of receiving
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