Menlyn
Monthly
technologies, preferably Azure or AWS
Incident Management (IM), Change Management (CM), Problem
(Critical Incident Management) tickets as requiredAction and resolve IM (Incident Management)
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Imizizi
Menlyn
WUSS packages. 1st and 2nd level support for incidents (troubleshooting and resolving) for SAC, AFO &
Reporting of ITSM KPIs to upper management (Incidents, Changes and Tasks) Create and update management
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Menlyn
Monthly
packages.
1st and 2nd level support for incidents (troubleshooting and resolving) for SAC, AFO &
Reporting of ITSM KPIs to upper management (Incidents, Changes and Tasks)Create and update
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Imizizi
Menlyn
management Strong technical knowledge in ITSM tools, incident, problem and change enablement Excellent analytical
Providing different levels of support, managing incidents, and ensuring continuous operation of IT services
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Menlyn
Monthly
management
Strong technical knowledge in ITSM tools, incident, problem and change enablementExcellent
Providing different levels of support, managing incidents, and ensuring continuous operation of IT services
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Sabenza It Recruitment
South Africa
vendors and trends. Troubleshooting and maintenance Incident and Request Management ITSM ServiceNow Knowledge
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Menlyn
Monthly
the supported environment
Handing of incidents and changes in accordance with the defined Service
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Imizizi
Menlyn
reliability in the supported environment Handing of incidents and changes in accordance with the defined Service
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Imizizi
Menlyn
and Confluence Experience with ITIL processes (Incident, Change and Problem management) Any additional
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Menlyn
Monthly
Confluence
Experience with ITIL processes (Incident, Change and Problem management)Any additional
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