A Queries Coordinator is responsible for investigating claims and analyzing supporting documents to resolve · Daily managing and monitoring of Queries, investigate and resolve · Responsible for monthly meetings highlight ATM's with high queries System Capturing · Investigate and resolve all card holder queries · Identifying Identifying issues and escalate to be investigated · Attending to any escalation of Ombudsman queries E-Mail are resolved and reconciled on a daily basis · Investigate and escalate any unreconciled items · Matric
and co-marketing opportunities. Negotiates and Investigates existing marketing and business practices and the region's sales development needs through investigations, viability studies and liaison with local authorities
Acquiring statements for account verification, investigating failed deposits/ withdrawals. Responsible for
Acquiring statements for account verification, investigating failed deposits/ withdrawals. Responsible for
of line situations found during audits and investigations ● Preparing draft reports and obtaining written
trucks warranties and maintenance issues. · Investigations on incidents · Drafting staff schedules, Capturing
hires, terminations and change to pay rates. Investigate and resolve all queries and discrepancies in
application development issues. You will conduct investigations and analyses into potential technology innovations
application development issues. You will conduct investigations and analyses into potential technology innovations
is signed off by the relevant parties