analyzing client-specific logs to identify and resolve issues promptly and effectively. Customer Interaction ensuring appropriate solutions are provided promptly. Issue Resolution Follow-up: Conduct thorough follow-ups follow-ups with clients to ensure that reported issues are resolved promptly and satisfactorily. Record Keeping: all customer interactions, including details of issues reported and resolutions provided. Adherence to maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility for timely communication
New business pipeline, follow-up and tracking · Issuing of quotations · Technical training of and ongoing sales and service issues · Liaising with internal departments on processing issues · Building relationships
New business pipeline, follow-up and tracking · Issuing of quotations · Technical training of and ongoing sales and service issues · Liaising with internal departments on processing issues · Building relationships
network related issues. This role involves diagnosing and resolving technical issues, providing guidance technical process, hardware, software, and network issues. Assist users with setup, configuration, and troubleshooting patch management, addressing technical and related issues in line with established secure procedures and Service Level Agreements (SLAs). Escalate complex issues to higher level support or relevant departments
Use diagnostic tools and equipment to identify issues with diesel engines. Conduct thorough inspections and intercoolers. Diagnose and repair electrical issues related to the engine, such as starters, alternators pumps, and hoses. Address issues related to overheating. Diagnose and repair issues with transmissions and on-site repairs when necessary. Assess and address issues to get vehicles back on the road promptly. Red
product managers, and other stakeholders to identify issues, design test plans, and implement quality assurance and changes Document and report bugs and issues using issue tracking tools Work closely with developers developers to reproduce and resolve reported issues Continuously improve QA processes and procedures to enhance
with other departments with regard to customer issues/faults.
Report new faults to suppliers.
Chasing
Keep up to date and aware of the technical support issues, IT policies and best practice methods.
Register/transfer Troubleshoot VOIP issues.
You must be capable of resolving the following issues within 15 mi
ensuring smooth operations, troubleshooting technical issues, and providing support to end-users. The ideal network issues in a timely manner. Troubleshoot and diagnose problems, escalating complex issues as needed troubleshooting hardware, software, and network issues. Excellent communication and interpersonal skills
coordinate with vendors in resolving cross-functional issues, Ability to identify and recommend tools and automations coordinate with vendors in resolving cross-functional issues, Ability to identify and recommend tools and automations
Dealing with customer service issues Budgeting Follow and enforce store policies Maintaining financial and risk and develop strategies to address these issues. Must have manager a grocery store before for more