analyzing client-specific logs to identify and resolve issues promptly and effectively. Customer Interaction ensuring appropriate solutions are provided promptly. Issue Resolution Follow-up: Conduct thorough follow-ups follow-ups with clients to ensure that reported issues are resolved promptly and satisfactorily. Record Keeping: all customer interactions, including details of issues reported and resolutions provided. Adherence to maintains a high standard of service delivery. Risk and Issue Communication: Take responsibility for timely communication
Forward invoice to client Perform reconciliations Issue statements and copy's of invoices Conduct age analysis Reconcile job cards issued to stock control to ensure that all job cards issued are invoiced monthly
Forward invoice to client Perform reconciliations Issue statements and copies of invoices Conduct age analysis Reconcile job cards issued to stock control to ensure that all job cards issued are invoiced monthly
client
documentation on Skynamo software Stock returns Issuing stock return tracking for transporter collections collections Matching stock returns with credit notes issued to customers Matching transporter invoices for returns
of packed products, including quantities and any issues encountered Inventory Management: Stock Monitoring: equipment to ensure optimal operation Report any issues with machinery or packing processes to supervisors
required. Assist in the documentation of compliance issues and the development of corrective action plans Provide guidance to employees on compliance-related issues. Risk Management: Assist in identifying and assessing
required. Assist in the documentation of compliance issues and the development of corrective action plans Provide guidance to employees on compliance-related issues. Risk Management: Assist in identifying and assessing
client service by addressing inquiries and resolving issues.
contact for tenants, addressing inquiries, resolving issues, and providing exceptional customer service Lease maintenance and safety standards are upheld. Address any issues promptly Maintenance Coordination: Liaise with