technologies, preferably Azure or AWS
to upper management (Incidents, Changes and Tasks) Create and update management and technical documents
upper management (Incidents, Changes and Tasks)
Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform. Requirements: Diploma or Degree in Information technology qualification 6 years working exp
Requirements:
trends. Troubleshooting and maintenance Incident and Request Management ITSM ServiceNow Knowledge Minimum 4
Experience with ITIL processes (Incident, Change and Problem management) Any additional responsibilities
perience with ITIL processes (Incident, Change and Problem management)
Experience with ITIL processes (Incident, Change and Problem management) Any additional responsibilities
with ITIL Operation processes (Incident-, Problem- and Change management) Any additional responsibilities