Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job outages, and providing comprehensive technical support to resolve issues. Additionally, you'll serve as for customer queries or complaints, extending support beyond technical issues to encompass sales, construction including fiber, wireless, desktop, email, and hosting support. Provide exceptional customer service to FTTH/FTTB PRTG. Minimum 4 years' experience as a Mid-Level Support Engineer in a Call Centre environment dealing with
superior customer care, service excellence and administrative support . Fast paced environment which requires inbound/outbound calls, and walk-in escalations. Support Desk Services: Assist and resolve customer enquiries client enquiries by providing customer and product support as per SLA. Timely, effectively, and proactive a higher level of support Provide weekly feedback reports. Provide handover support between PMO and Service customer interfacing environment or first line support. Ability to deal with various types of customers
Application Helpdesk Support individual, to provide first line application support to users in an efficient Provide data, reporting and insights on service desk trends, informing strategies for improvement. - updates - Perform secondary duties for System Administration which includes: o Maintain Security permissions Degree. - 3 years' experience in providing help desk support. Competencies and Skills - Advanced troubleshooting service skills. - Working knowledge of systems administration. - Ability to build business relationships
detail-oriented individual to join our client's team as a Support Specialist. Our client is a leading healthcare meet client needs. This role involves managing administrative tasks within the Healthcare department, coordinating Key Responsibilities: Administrative Duties: Manage and execute all administrative tasks within the Healthcare any ad hoc duties as required. Employee Benefits Support: Assist the Employee Benefits team with retirement non-negotiable Minimum 2 years' experience in healthcare administration is essential. Experience in employee benefits
seeking for an Aftersales & Continuous Support Administrator to join their company.
Purpose Position:
services technical lead. This role provides on-site support as required by customers as well as management superiors Successfully execute all 1st and 2nd line support tasks Be the single point of contact for all projects relationship with customer teams Ensure logging of all support requests within a ticketing system (either ITS ITS or customer owned) Perform routine administration for day to day IT procurement requirements at the Proactively ensure a high level of availability for all supported services Participate in the company standby schedule
needs.
This role involves managing administrative tasks within the Healthcare department, coordinating
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exceptional customer service and providing technical support? We're seeking highly motivated motivated and customer-oriented Service Desk Agents X3 to join our dynamic team at iOCO users by providing timely and effective technical support and assistance.
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What you’ll
overload as and when required and ensure general administration work is up to date.
via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop OS platforms and administrative functionalities Providing Desktop and Technical Support services Providing Providing workstations related support for Absa retail as well as the corporate environment. Locating files improve service delivery Helpdesk Support Providing remote support to all Absa users utilising the given Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with Incident
pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main schedules etc.) Requirements Proven experience as front desk representative, agent or relevant position Familiarity