Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause cause analysis, and driving consistent quality assurance. Role & Responsibilities: Audit transactions
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Garden Route that seeks the expertise of a Customer Experience Manager Minimum Requirements: Bachelor's or a related field 5 years minimum experience in Customer Experience or a related role preferably in an track record of implementing successful customer experience strategies Strong analytical skills with inspire a team Proficiency in CRM Software and other Customer Service Tools Must be able to provide pay slips Competitive Salary Package, negotiable based on experience (Only suitable candidates will be shortlisted
Pharmaceutical Ingredients (APIs) Responding to customer (both internal and external) and regulatory authority Pharmaceutical Sciences or equivalent qualification Experience: Good knowledge of chemistry (analytical and well with internal and external customers Minimum of 3years experience in pharmaceutical, cGMP, or chemical
Mechatronic Engineering and 5–10 years' experience. Description: A solution-oriented engineering company industry is seeking a Senior Data & Vehicle Support Engineer to form part of their EV product development of telematics solutions and data dashboards; supporting the development of API- and data management interfaces and providing data analysis support as required to client- and engineering users; documentation, verification Electronic or Mechatronic Engineering and 5–10 years' experience. Experience using telematics systems
high-quality technical support to both technical and non-technical end users while supporting a wide range of equipment is running at optimum as the next Support Engineer sought to join the Cape Town team of a dynamic Travel will be required between customer's sites and providing support to other areas of the business service qualifications and 3 years industry work experience troubleshooting, repairs & maintenance of hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support where applicable
families. Role Overview: As an I&O Operations Support Engineer, you will manage day-to-day operations to Provide end-user support for the business. Act as the IT contact center. Support business operations the I&O team. Deliver successful end-user support to the business. Report to the I&O Operations Operations Specialist. Lan & Wan: Monitor and support the onsite Lan and Wan for the business. Assist Assist users with password resets and connectivity support. Report to the I&O Operations Specialist. Asset
SOPs, and Office SharePoint sites. Onsite IT Support IT Procurement: Oversee the IT procurement process Africa, and Luxembourg to ensure comprehensive IT support for staff in these regions. Bachelor's Degree, particularly Excel, Word, Outlook, and Access Current experience in Microsoft 365 tenant administration Good knowledge generate financial reports and insights Hands-on experience using PowerApps solutions to automate and streamline
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement applications/systems. Work directly with senior engineers, to resolve complex issues as well as assist in
3rd line Support Engineer with at least 3-4 years' experience in 3rd Line Support, to support their clients opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, Role: Provide 1st to 3rd line support via email, phone, and remote support to the company clients based in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement according to UK and SA office hours to provide support for clients in the UK, SA Europe, US, and Asia