Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution execution of the collection's strategies through the management of the daily productivity in and output measures course in Management is an advantage. • 7 years working experience in a large call centre at a debt collection years proven experience as Collections Call Centre Manager or in a similar role. • Sound understanding daily operational functions of the collection call centres of the company and collaborate closely with other
ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really Apply here https://www.datafin.com/job/isp-call-centre-manager-jhb/ OR e-mail a Word copy of your CV to chantelledatafin the reference number of the job. ISP, Call, Centre, Manager, JHB, Negotiable
Duties:
appropriate action as required. To efficiently manage and control all operational activities of the store stock management, shrinkage, general housekeeping and administration. To successfully manage in-store employees through effective selection, leadership, management and on-going development in order to build capacity relationships with relevant stakeholders (centre managers, suppliers, DC's) to ensure business objectives Sound understanding and application of financial management principles Strong retail/FMCG background and
take responsibility for planning, implementing, managing and running the finance activities for the division will report directly to the Divisional Financial Manager. Duties include, but are not limited to: Develop financial services Review and interpret monthly management accounts, and further recommendations Analyse head office and operational GL reconciliations Manage banking and treasury functions Prepare annual financial
take responsibility for planning, implementing, managing and running the finance activities for the division
will report directly to the Divisional Financial Manager.
Duties include, but are not limited
services
The Junior Product Manager - Antennas will support the Product Management team by conducting market research accurately and timeously Email, inbox and data managed timeously and effectively Professional image maintained
provide exceptional business value to users.
We are searching for a Junior Brand manager. Key Responsibilities Execute with excellence the activation competitor performance and recommend actions to take. Manage and report on Brand Marketing Expenditure (BME) skills. Strong communication skills The post Junior Brand manager appeared first on freerecruit.co.za .