customer needs. Having completed 16 golden years in business last year and having seen the best and challenging this role are to: Gather, analyze and document business requirements for Discovery Life's “Quote and apply” (non-web-based and web-based). Analyze and document business requirements needed to migrate the existing non-web-based Product specs and translate the requirements into Business requirements needed for Systems development. Facilitate Screen designs (non-web-based system) Defining the business rules/validations/field functionality for the
Lead and manage a team of call centre agents, providing guidance, support, and regular performance feedback recognition initiatives as needed Operations Management Monitor call centre metrics and key performance indicators agreements (SLAs) are met Implement and optimize call centre processes and procedures to improve efficiency success in managing contact centres Proven ability to work independently and efficiently manage a contact contact centre 7 years of management experience in a contact centre environment (Operations) Bachelor's degree
customer needs. Having completed 16 golden years in business last year and having seen the best and challenging this role are to: Gather, analyze and document business requirements for Discovery Life's “Quote and apply” (non-web-based and web-based). Analyze and document business requirements needed to migrate the existing non-web-based Product specs and translate the requirements into Business requirements needed for Systems development. Facilitate Screen designs (non-web-based system) Defining the business rules/validations/field functionality for the
Calling all insurance adventurers uD83CuDF1F Are you ready to dive into the wild world of insurance? As an an Insurance Advisor , your mission is to guide clients through the insurance jungle, helping them find
Duties:
Loans Call Centre Manager to manage and develop the call centre into a competitive business unit. Job will be responsible for the effective management of the call centre (telephonic and online) to ensure loan regulations adhered to and staff managed and developed, while improving business and seeking new opportunities Result Areas Ensure Call Centre meets/exceeds loan out and loan In targets Management and development of staff requirements Manage adherence to relevant policy and procedure Contribute to and manage marketing initiatives
reputable brokerage firm contracted to various leading insurers, including Metropolitan and Old Mutual. We are dedicated to providing our clients with the best insurance solutions and savings products to meet their life's Description: We are seeking motivated and experienced Insurance Sales Representatives to join our dynamic team successful candidate will be responsible for selling insurance (Life, Funeral, Disability and Savings) policies policies mainly from our panel of product suppliers (Insurers). This role is commission-based with limited allowance
Ref: AH 416481 - Insurance Policy Administrator / Broker's Assistant Employer Description A short term term insurance brokerage located in Randburg. Job Description Our client seeks an experienced insurance Broker's Assistant/Client Services Consultant/Insurance Policy Administrator. Main function of this role Personal Lines Insurance (Short Term). Qualifications Matric. RE5. NQF4 Class of Business Ideal but not experienced within a similar field and well versed in insurance administration and customer service. Skills Must
customers who have searched or applied for Life Insurance. Using their quotation system and proven sales panel of leading insurers and convert these clients into sales. The post Insurance Sales Executive appeared
customers who have searched or applied for Life Insurance. Using their quotation system and proven sales panel of leading insurers and convert these clients into sales. The post Insurance Sales Executive appeared