Manager Digital Customer Experience Jobs in South Africa
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Customer Experience Manager
Johannesburg
Negotiable As the Customer Experience Manager for our Logistics Control Center, you will play a pivotal role in positive experience for our 5500 motorbike delivery drivers. Reporting to the Head of Customer Experience controllers to address operational challenges, manage incidents effectively, and drive continuous improvement primary focus will be on enhancing the overall customer experience by maintaining a high level of service quality efficiencyAct as a customer advocate within the organization, ensuring that customer needs and concerns
share this job on whatsappCustomer Experience Manager
Western Cape
related field
- Competitive Salary Package, negotiable based on experience
Customer Experience Manager Garden Route
Gap ConsultingWestern Cape
Route that seeks the expertise of a Customer Experience Manager Minimum Requirements: Bachelor's Degree or a related field 5 years minimum experience in Customer Experience or a related role preferably in an track record of implementing successful customer experience strategies Strong analytical skills with inspire a team Proficiency in CRM Software and other Customer Service Tools Must be able to provide pay slips Competitive Salary Package, negotiable based on experience (Only suitable candidates will be shortlisted
Customer Experience Executive
Johannesburg
Job Overview:
As a Customer Experience Executive at Dream Hotels and Resorts, you will be to manage all customer / owner interactions, ensuring a seamless and memorable experience from reservation requires you to handle reservations, exchanges, manage customer complaints, provide information about our services enhancing customer satisfaction and loyalty
Responsibilities:
- Managing banking reservation systems (in-house, eRes, Nebula).
- Manage flexi and fixed timeshare stock, ensuring accuracy
Head Of Customer Experience Sandton
Sales FraternitySandton
R40,000.00 – R70,000.00 savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible for implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
Customer Experience Executive Sandton
DigicarsSandton
South Africa, providing our customers with a digitally immersive sales experience online and in real time memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their operations to set up for delivery, or just have experience in fast paced working environments who is a Go-Getter This role brings the customer engagement to life and requires strong customer interfacing ablities coupled
Customer Experience Team Leader
Johannesburg
Dealership in Johannesburg North is looking for a Customer Experience Team Leader To join their team.
- Ensuring the showroom floor customer experience is at its optimal through daily and weekly ready.
- Monitoring the delivery board, customer care Whatsapp groups and delivery emails to ensure ensure that all customers are treated professionally.
- Manage the client experience of the delivery permits sorted.
- Handover of vehicles to customers explaining of functions and specifications and
Customer Experience Analyst Woodstock
Believe Resourcing Pty LtdWoodstock
Salary: R27 000 CTC per month Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type company, dedicated to delivering exceptional customer experiences. They are committed to fostering a dynamic continuous improvement, and customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch top-notch customer interactions by monitoring and auditing calls, emails, and chats, conducting root cause ensure quality standards; Create and update customer experience reports; Analyze data to identify areas for
Customer Experience Executive Market Related
DigicarsSandton
South Africa, providing our customers with a digitally immersive sales experience online and in real time memorable experiences for anyone. Everything we do is thus built on creating a magical experience for every brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their operations to set up for delivery, or just have experience in fast paced working environments who is a Go-Getter This role brings the customer engagement to life and requires strong customer interfacing ablities coupled
Digital Manager
Johannesburg
Monthly
join their Management Team as a Digital Manager and oversee all digital projects and
ensuring customer satisfaction, delivering top-notch digital experiences and aligning with the Customer Experience
continuously improved based on best practices and customer needs.
Key Areas of Focus:
Account Management:
- Collaborate closely with sales sales and technical teams to enhance customer experiences.
- Serve as an escalation point for critical
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