Job Description/Duties:
· Logging Support Calls on Manage Engine Service Desk (our ticketing system).
· Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless.
· Installations (Remote Support) if needed.
· Escalating Calls to Second Line Support or Vendor.
· reports etc.
· Adhering to our internal Support SLA.
Description Our client is searching for a First Line Incident Analyst to join their team. Contract: Permanent these incidents and deliver superior services in line with Service Level Agreements. Duties and Responsibilities: provide first-line operational support to acknowledge/reject incidents. Attempt to provide first-line resolution promptly allocating unresolved incidents to 2nd line support. Monitor group mailboxes, ensuring all inbound
Product support services are technical support and services that are delivered for thier vehicle fleet software and their management software. Product support services include remote troubleshooting capabilities resolution of issues. resolve cases and support Lead Software Support Analysts. Guide clients to use self-help Client Sụpport policies and procedures. Offer direct customer service and technical support to user user through phone, email and in person. Support clients to answer queries, locate information and review
Tshwane Metro, Pretoria, Brooklyn
The Specialist Network Manager is responsible for identifying, evaluating market analysis to identify potential gaps in the network, negotiate provider contracts, and collaborate
automotive industry seeks for a DevOps Engineer/Cloud Network Security(Advanced) to join their team You will solutions for internal, complex network infrastructure issues in the entire network security environment and implementation of various solutions through automation. You support global connectivity design issues in the global to the public Internet). You work closely with network industry manufacturers and major cloud platforms platforms as well as with the interface partner NOC (Network Operation Centre). You apply existing operating
strategy to drive revenue growth for the Palo Alto Networks Cortex Portfolio in the commercial market. Identify requirements. Present and demonstrate the Palo Alto Networks Cortex Portfolio, highlighting its value proposition including technical pre-sales, marketing, and customer support, to ensure seamless delivery and customer satisfaction industry events, trade shows, and conferences to network and promote the company's offerings. Qualifications:
strategy to drive revenue growth for the Palo Alto Networks Strata Portfolio in the commercial market. Identify requirements. Present and demonstrate the Palo Alto Networks Strata Portfolio, highlighting its value proposition including technical pre-sales, marketing, and customer support, to ensure seamless delivery and customer satisfaction industry events, trade shows, and conferences to network and promote the company's offerings. Qualifications:
Technician to join our team of solvers! As a Technician, you will assist with system design input to for new projects. Provide technical support to field technicians and clients.Â
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What
By joining
Engineer-Cloud Network Security ESSENTIAL SKILLS REQUIREMENTS: Experience in network integration and Professional experience in IT security, in particular network security cloud and Internet connectivity. Experience
DevOps Engineer-Cloud Network Security (Advanced) We are seeking a seasoned Network Security Engineer to to address complex network infrastructure challenges within our security environment. The ideal candidate candidate will have extensive experience in network integration, deployment automation, and cloud platforms to optimize global cloud connectivity, enhance network security worldwide, and drive efficiency through Troubleshoot and resolve intricate network infrastructure issues. Automate network solutions and processes. Design