Manage the operations of a call centre for a busy Courier business. We require an assertive, experienced Manager who has excellent EXCEL, Google Sheets and CRM experience
Duties:
Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce
Reporting: The Command Centre Operator will report to the Command Centre Manager. KEY RESPONSIBILITIES: •Enforce
relevant experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
relevant experience Competencies Sales operations Call centre management Computer literacy Target-driven Financial
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility for the Service Centre. Report to the Operations Ma
Are you passionate about delivering exceptional customer experiences? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Service Centre Manager and lead our dedicated team to new heights Management and responsibility for the Service Centre. Report to the Operations Ma
and providing feedback to
operations and the service centre manager.
2.6 Ensuring that all record
JOB PURPOSE: To provide leadership, management, and support to the Operations Teams to ensure the execution of the collection's strategies through the management of the daily productivity in and output measures required to achieve and exceed the client and internal collections targets. QUALIFICATION
progress and providing feedback to operations and the service centre manager. 2.6 Ensuring that all record