Owns customer hardships technology and data stack, ensuring effective and stable operations and fast Procures or develops appropriate information technology components to achieve customer hardships objectives approach by performing the necessary changes to technological capabilities of the customer hardship operations customer hardships strategy to the organisational technology strategy, balancing helping customers with maximising validate champion / challenger strategies for technological components. Analyses service delivery and implementation
partnerships with vendors,
suppliers, and technology partners to enhance the company's product
manager develops and implements learning strategies, designs e-learning courses, and oversees the training throughout keep the learning database up to date. Developing and implementing learning strategies and programmes needs assessments to identify skills deficits Keep learning database of employees' qualifications and skills leadership programmes for senior management Design e-learning courses, assessments and workshops Coordinating training as the need arises Ensuring that all learning and development initiatives are within budget
the JSE. Results Delivery Deliver on the Annual Learning and Development (L&D) strategy to ensure success parameters. Leverage technology to create and manage an integrated digitised learning ecosystem, incorporating incorporating e-learning, mobile learning and other digital tools to enhance employee's skills and promote continuous learning Partner with Subject Matter Experts to curate relevant, fit for purpose e-learning programmes; programmes; integrate gamification elements into the learning strategy to boost engagement and motivation Utilise
Training and Development, by:
Supporting the Learning & Development Specialist administratively
report provided to line manager.
Assist the Learning & Development Specialist with WSP / ATR to
MS Excel, Word, Internet, Microsoft Outlook and Learning Management Systems
People and communication
on all levels
Relationship management
Learning and adaptability
KEY RELAT
Johannesburg Metro, Johannesburg learnerships
Overview: As a Learning and Development Officer, you will orchestrate the entire learning journey, from Human Capital, and stakeholders to craft impactful learning interventions aligned with business goals and requires a keen understanding of the financial technology sector, adept planning skills, and a proactive Proficiency in MS Office Suite, collaborative tools, and Learning & Development platforms. Ability to design problem-solving skills. Strong understanding of adult learning principles, best practices, training methodologies
strategically advise the business on the Company's Learning Strategy, ensuring that organisational talent designing and developing high quality and effective learning solutions, using a variety of media. •Conduct qualification in Human Resources with specialization in Learning and Development or Training •Experience with Bankseta •8 years' experience in People & Culture Learning
reporting purposes to relevant stakeholders (Head: Learning & Development Academy, Chief People & dependencies:
We are currently recruiting a Learning and Development Specialist for a 6 month
within a Learning and Development role
· Experience in implementation of LXP and Learning Digital
Digital Learning Experience and Adoption
· Digital Competencies and Capabilities
· Learning &