Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
ty to work with little supervision
EDUCATION
reasonably assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Handling incoming chats Make outbound calls Handle all inbound & outbound customer interactions Answer general product queries Contact customers to provide installation and training Outbound calls to customers N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms received at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard Responsible for the supervision of a quality Contact Centre with regard to attending and resolving voice Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage
sales? Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching Responsibilities: - Engage with potential clients through outbound calls. - Present and sell insurance products with
sales? Exhilarate, a dynamic and leading outbound sales call centre in Amanzimtoti, Durban, is searching
Responsibilities:
- Engage with potential clients through outbound calls.
- Present and sell insurance products
*THIS POSITION REQUIRES OUTBOUND CALL CENTRE EXPERIENCE*
Make a familys year
essential that you have at least 18 months of outbound call centre experience in the Travel or Car Rental Industry
/>Matric Certificate
At least 18 months of outbound call centre experience in the Travel or Car Rental Industry
OUTBOUND CALL CENTRE EXPERIENCE IS ESSENTIAL
To verify and update if necessary all personal contact information for clients including the Medical Aid experience • 2 years proven client service/call centre experience. • Good time management • Proactive
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre RESPONSIBILITIES, NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)