efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as Send confirmations. Process brochure requests. Perform other assignments as requested. Qualifications multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area required at property. Be able to perform all duties of Guest Services Agent and assist at front desk as Send confirmations. Process brochure requests. Perform other assignments as requested. Qualifications multi-task, must have experience handling customer service issues and be a team player
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold function in acting to address performance short-comings and to reward performance achievement. Liaise with
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold function in acting to address performance short-comings and to reward performance achievement. Liaise with
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by competent employees who reflect a high degree of service orientation, professional charm and who can uphold function in acting to address performance short-comings and to reward performance achievement. Liaise with
the hotel, including guest services, staff management, financial performance, and property maintenance work environment. Monitor and manage financial performance, including budgeting, forecasting, and cost control exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
the hotel, including guest services, staff management, financial performance, and property maintenance work environment. Monitor and manage financial performance, including budgeting, forecasting, and cost control exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
the hotel, including guest services, staff management, financial performance, and property maintenance environment.
requests and concerns related to housekeeping services. Coordinate with front desk and other departments housekeeping team to achieve high performance and guest satisfaction. Conduct performance evaluations and provide detail and commitment to delivering exceptional service. Education and Certification: Matric Additional
requests and concerns related to housekeeping services.