Reference: JHB000541-EM-1 Service Management Change Enablement Specialist to Support migration/transformation migration/transformation of existing IT Service Management processes and services from one platform to ServiceNow platform Information technology qualification 6 years working experience in IT Service management Strong technical knowledge (ITSM fundamentals, CSDM, CMDB). Team-Player (working in an international environment and team). Extensive administering, and supporting large enterprise IT Service Management (ITSM) platforms and solutions like
technology qualification
advantageous 8 years working experience in IT Service Management Over 5 years working ServiceNow development Duties: Develop your own analytics and reports on Service Now platform Align with stakeholders to deliver deliver them their desired reports Use your Service Now experience to exercise governance on the reporting
advantageous
Technology
Technology ITIL certification, process knowledge and work experience 5 years experience relevant experience experience in developing backend applications and services Architecture and Interface Design Fit for business Postgres, Influx Duties: Running business critical services in cloud environments in accordance with the agreed with the defined Service Level Agreements Work in a team environment to improve services throughout the Story's in-line with the organisational Agile Working Model Supports the Product owner to shape the Product
Our client requires the services of an Operations Engineer (Advanced) Midrand/Menlyn/Rosslyn/Home Office team collaboration High work-life balance with Flexible hours Agile working environment POSITION: Contract until December 2026 EXPERIENCE: 4-6 Years related working experience. COMMENCEMENT: As soon as possible additional responsibilities assigned in the Agile Working Model (AWM) Charter ADVANTAGEOUS SKILLS Fluent and visualise data sets. (Excel, Power-BI, etc.) Service Now (SNOW) understanding Ability to collaborate
providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell additional responsibilities assigned in the Agile Working Model (AWM) Charter Requirements: Daily monitoring infrastructure teams Continuously working on improving operational stability Work on automation of platform operations customers. Treat security as a first-class citizen Work closely with stakeholders and development teams Management platforms' stability and availability Work with other IT teams on integration of new features
providers (Microsoft Azure, Amazon Web Services, Google Cloud Services)
providers (Microsoft Azure, Amazon Web Services, Google Cloud Services) Experience with Scripting (Powershell additional responsibilities assigned in the Agile Working Model (AWM) Charter Requirements: Daily monitoring infrastructure teams Continuously working on improving operational stability Work on automation of platform operations customers. Treat security as a first-class citizen Work closely with stakeholders and development teams Management platforms' stability and availability Work with other IT teams on integration of new features