Job Title : Customer Experience Analyst/Quality Assurance (German Speaking) Location : Woodstock Type customer-centricity. About the Role: The Customer Experience Analyst ensures top-notch customer interactions by monitoring performance findings to stakeholders; Mentor new CE Analysts; Perform tasks assigned by the supervisor to meet
RD and LA warehouses are cleared of all stock in SAP each day Managing agents and ensuring all customer communication and interpersonal skills Proficiency in SAP or similar ERP systems Ability to compile and analyze
RD and LA warehouses are cleared of all stock in SAP each day Managing agents and ensuring all customer communication and interpersonal skills Proficiency in SAP or similar ERP systems Ability to compile and analyze
role
role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Transaction Processing: Record debit transactions accurately. Process payments and refunds. to debits. Assist customers with transaction processing. Administrative Support: Assist in preparing
role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Transaction Processing: Record debit transactions accurately. Process payments and refunds. to debits. Assist customers with transaction processing. Administrative Support: Assist in preparing
role
collaborate with other departments to optimize processes. Directly manage and lead production line staff ensure optimal performance. Monitor production processes to ensure adherence to quality standards, production levels and prevent shortages. Identify areas for process optimization and implement solutions to enhance addressing challenges. Knowledge of production processes, equipment and quality control standards. Familiarity
role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Transaction Processing: Record debit transactions accurately. Process payments and refunds. to debits. Assist customers with transaction processing. Administrative Support: Assist in preparing
role Basic understanding of contract management processes Strong attention to detail and organisational integrity DUTIES Transaction Processing: Record debit transactions accurately. Process payments and refunds. to debits. Assist customers with transaction processing. Administrative Support: Assist in preparing