JHB001893-Laka-1 Join our team as a Service Management Change Enablement Specialist and lead the transformation experience with specific focus on IT Service Management Change Enablement module. - Capable of providing training Management modules: - Incident, Problem, Service request management, Service level management, and Knowledge knowledge in ITSM tools, incident, problem, and change enablement. - Excellent analytical and problem-solving
system and providing support Executing the required changes through configuration Executing the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional Specifications test data for testing of CR's (Change Requests) Testing CR's (Change Requests) and preparing test results
ent Planning and Coordination:
CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support and consulting license test, new releases etc.) Incident-, problem- and change management Handling and fixing it-security issues
JHB001876-Laka-1 Join our team as an IT Operations Coordinator, focusing on innovative IT solutions and comprehensive ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and consulting test, new releases etc.) - Incident-, problem- and change management - Handling and fixing IT-security issues
monitor implementation of corrective action. Coordinate OHS Internal and NOSA external Audits to ensure Enforce adherence to Contractor Control procedure. Coordinate Induction of Visitors/Suppliers. 4.Facilities
monitor implementation of corrective action. Coordinate OHS Internal and NOSA external Audits to ensure Enforce adherence to Contractor Control procedure. Coordinate Induction of Visitors/Suppliers. 4.Facilities
ResolveIT, SAM) - Lead of operation meetings - Coordinate external contractors - Support and consult license test, new releases etc.) - Incident, problem, and change management - Handling and fixing IT-security issues
How You’ll Make an Impact
•Manage leased/owned premises in accordance with corporate requirements and business requirements including carrying out all internal procedures and approvals
•Research the market and work out best solutions for leased/owned proper
Key tasks: