telecommunication industry is looking for a Retentions and Collections Lead, this is a great opportunity to to Build Your Dream Team Lead Retention and Collections and Drive Customer Success!" This individual for establishing and managing our newly formed retention and preservation department, developing and executing effective strategies to optimize customer retention and manage collections processes from start to finish. Must Must have a strong background in retention and collections management. It is a 12-month contr
Establish and lead the retention and preservation department within Life and Funeral Operations Develop implement effective collection strategies to improve retention rates Manage collections processes, ensuring trends, insights, and opportunities for improving retention Develop and implement churn reduction strategies Service, Sales, Product and Finance) to align retention strategies with overall business goals Communicate gain buy-in and support for retention initiatives Monitor key retention metrics and performance indicators
ensure timely collection of outstanding debts.
departments to optimize company sales and reduce bad debts. Duties: Develop and implement credit policies and ensure timely collection of outstanding debts. Implement strategies to minimize bad debts and reduce days reports on credit status, overdue accounts, and bad debt provisions. Analyse credit data and financial statements
departments to optimize company sales and reduce bad debts. Duties: Develop and implement credit policies and ensure timely collection of outstanding debts. Implement strategies to minimize bad debts and reduce days reports on credit status, overdue accounts, and bad debt provisions. Analyse credit data and financial statements
reduction of aged debt Ensure that the company's cash flow is maximised through debt collection and minimisation
harvesting, talent acquisition, staff capacitation and retention, increased organisational performance. Create financial management, budgeting, fund raising and debt collection Competencies: Business Environment Understanding
Credit Facilitation team. Manage debtor's days, Bad debt provision and ensure adherence to credit rules by calls needed in line with their regions aging and debt. Monitor and release the number of SMS's sent to Facilitator to prevent reoccurrence. Acknowledgement of Debt Assistance with journals, opening of accounts and
relevant regulations Manage Incidental queries (Debt review and FSP's contravention of any provision
relevant regulations Manage Incidental queries (Debt review and FSP's contravention of any provision