Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalised service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop
Responsibilities: Direct the full operations, service logistics and activities of the Hotel Team to ensure ensure that the hotel achieves its financial objectives. Develop guest and market intelligence and use execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX and reporting. Ensures world-class personalized service is delivered to the guests, in all locations, by the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop
operation of the hotel, including guest services, staff management, financial performance, and property maintenance positive work environment. Monitor and manage financial performance, including budgeting, forecasting to excellence Strong financial acumen and experience with budgeting and financial management. Ability exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
operation of the hotel, including guest services, staff management, financial performance, and property maintenance positive work environment. Monitor and manage financial performance, including budgeting, forecasting to excellence Strong financial acumen and experience with budgeting and financial management. Ability exceptional guest experiences and dedication to service excellence. MR - MR - Monthly
operation of the hotel, including guest services, staff management, financial performance, and property maintenance work environment.
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
efficient manner Answer guest inquiries about hotel services, facilities, hours of operation, and local area procedures. Communicate and work closely with the Sales Department concerning group bookings. Maintain availability property. Be able to perform all duties of Guest Services Agent and assist at front desk as needed. File multi-task, must have experience handling customer service issues and be a team player
client's hotel, maintaining the highest standards of service, and upholding their reputation for excellence Management: Ensure guests receive exceptional service from arrival to departure. Handle guest feedback strategies. Collaborate with the sales and marketing team to promote hotel services and packages. Safety and
clients hotel, maintaining the highest standards of service, and upholding their reputation for excellence /ol>