Sales Contact Call Centre Jobs in Gauteng
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Junior Contact Centre Advisor
Job Crystal
Gauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
share this job on whatsappContact Centre Advisor Sandton
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Contact Centre Agent Alberton
Altron FintechAlberton
Additionally, they must ensure that unresolved calls are escalated to the appropriate stakeholders. Excellent Handle incoming calls Manage incoming emails Handling incoming chats Make outbound calls Handle all inbound outbound customer interactions Answer incoming calls within Service Level Agreement Respond to emails with billing and settlement queries Assist with Sales leads/queries Assist with application queries Assist product queries Contact customers to provide installation and training Outbound calls to customers to
Call Centre Jobs Sales Support Opportunities
FreerecruitCentral Johannesburg
mortgage insurance provider is looking for a call Centre jobs Sales Support on a 6 month contract in Durban ensuring that full call center support is given to the Sales Administrators; Sales Consultants etc. to to ensure efficient operations of the Contact Centre. Daily & Monthly statistics Recording of Daily & Allocation of leads Administration of the Sales lead inbox : Acknowledgment of receipt to client to Marketing Team regarding various responses to sales enquiries (AD HOC) Recording of leads allocated
Junior Contact Centre Advisor Gauteng
Job CrystalGauteng
Junior Contact Centre Advisor - Gauteng A payment solutions provider is looking for a Junior Contact Centre NOT LIMITED TO: Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience Contact Centre qualification (Advantageous)
Contact Centre Advisor Market Related
The Individual TouchSouth Africa
assigned to you. Managing inbound and outbound calls within the Service Level Agreement (SLA) Responding documented processes and procedures and ensuring First Call Resolution (FCR) Escalating cases to other departments essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous)
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Team Leader Contact Centre Midrand
Amasiko GroupSouth Africa
To manage and lead the Contact Centre Team, communicating organizational goals, safety practices, and performance. Operations: Monitor inbound and outbound calls and email responses Provide actionable data to internal procedures for logging calls Assess quality of contact centre staff performance Coordinate call calibration sessions deficiencies People Management: Manage and lead the Contact Centre team Identify areas of development Coach and qualification Experience: 3-5 years experience in Call Centre or Customer Relationship Management
Training Facilitator (contact Centre) (x2)
FreerecruitCentral Johannesburg
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer employees, focus groups, or consultation with the Contact Centre Training Manager and management. Ensures that Provides comprehensive assessment reports to contact centre management. Monitors the e-learning programme training methods and interventions with the Contact Centre Training Manager if the expected performance
Call Centre Agent Johannesburg
Bureau VeritasJohannesburg
To make contact with existing and/or potential clients who could benefit from our services within Testing Testing, Inspection and Certification. The call centre agent will support the business developer by securing to respond All calls are to start in English unless there is a valid reason why the call started in a different of being converted to sales Manage large amounts of outbound and/or inbound calls in a timely manner Manage Manage your phone time, breaks, after sales work and idle items Ensure accurate dispositioning/ wrap up
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