be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
be able to present benefits/opportunities of the sales or service in an effective manner.
EDUCATION
least 2 years’ relevant experience, preferably in sales / financial industry / Retail industry . Â
responsibilities as reasonably assigned to you. Managing inbound and outbound calls within the Service (internal and external) on the Case Management System (CMS) and manage the relevant cases / tickets within escalating outstanding cases to vendor / internal teams Ensuring that everything is recorded on the CMS essential 12 months Contact Centre and / or Client Services experience. Contact Centre qualification (Advantageous) interpersonal skills. Able to function well as part of a team. Excellent verbal and written communication. Must
will analyze training needs and prioritizes contact centre training in line with operational needs. Conducts 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
Facilitators (Contact Centre). The successful incumbent will analyze training needs and prioritizes contact centre 2 – 3 years’ training experience within the contact centre environment. Advantageous: Train the trainer groups, or consultation with the Contact Centre Training Manager and management. Ensures that the identified training needs analysis results is sent through to the Team Support or capturing and processing. Facilitates techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures
inviting an ambitious Sales Team Manager to join our growing South African Sales team in Midrand to work development and success of their own team. If you are a talented sales professional as well as well-organized to transfer your knowledge and support your own team, then we are on the same way Why you should join IN THIS ROLE YOU WILL Lead, coach and maintain a team of Representatives that have a focus of selling clients . Take on the responsibility of guiding new sales staff while ensuring rest of staff meets allocated
inviting an ambitious Sales Team Manager to join our growing South African Sales team in Midrand to work development and success of their own team. If you are a talented sales professional as well as well-organized to transfer your knowledge and support your own team, then we are on the same way Why you should join IN THIS ROLE YOU WILL Lead, coach and maintain a team of Representatives that have a focus of selling clients . Take on the responsibility of guiding new sales staff while ensuring rest of staff meets allocated
The Sales Team Leader provides direction to sales teams in achieving daily sales target. The sales team directly to the sales manager. Working as a subordinate of the retail operations manager, the leader will direct the team to attain everyday sales target and surpass expectations of customers. The sales team leader in earmarking and setting up sales procedure. Sometimes, the sales manager position may be void, when that that happens, the team leader will be accountable directly to the designated senior position or executive