The ideal Customer Support candidate would be a good fit with the team and culture. The role would best Processing stock releases. Handling / Responding to customer queries (COAs, Halaal certs, etc). Liaising with Preparing pro forma invoices as required. Issuing new customer forms, credit applications etc. Reviewing daily Review ad hoc open orders reports received from customers. Monthly Maintain printer consumables / servicing constk price checks, chase constk reports. Small customer sales calls as required. Review special pricing
we're looking for highly skilled and motivated Customer Support Engineers to join our dynamic team. The ideal strong technical background and a passion for delivering top-notch customer service. As a Customer Support our clients' first point of contact, providing technical assistance and ensuring their issues are resolved effectively. Manage customer inquiries and support tickets using PSA. Provide remote support to clients utilising utilising remote support tools. Handle VoIP-related queries and issues on hosted & onsite PBX systems
drive to innovate? Do you excel in providing technical support, training, and customised solutions for commercial commercial and industrial (C&I) customers? If so, our client wants you as part of their dynamic team for C&I customers, performing simple designs of PV systems, and offering technical support and training training and after-sales support to our residential and commercial customers, and inspect and authorise batteries for residential, commercial, and industrial customers. Located in Midrand, Johannesburg, they distribute
POS24089 Alarm System Technical Support (POS24089)
Randburg
R 15 000 alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Closing
Technical Support Manager (POS24084)
Randburg
R 15 000 to R 18 000 per alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Technical Support Manager (POS2324055)
Roodepoort / West Rand
R 15 000 alification: Minimum GR12 but Electronics/iT Technical Diploma or BTech degree recommended.
Closing
Duties:
ResponsibilitiesThe IT Technical Support Engineer is responsible for providing technical support and assistance
working and systems.
Providing onsite client support when necessary.
Skills:
Ability
Strong attention to detail.
High customer orientation.
Ability to work effectively
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Experience: 2-3 years of experience in a technical role, working on PCs.
Experience in a team
related field
and motivated Technical Support Manager to join their growing team. As a Technical Support Manager, you team of technical support engineers, to ensure the highest level of customer solutions and support services a team of technical support engineers Ensure the team provides timely and effective support Develop and and implement support strategies and processes to optimize customer service and satisfaction Collaborate enhance support systems, inter-departmental communication, and procedures Handle escalated customer issues