savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape and knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
savings. We believe in the power of collaboration, customer centricity, and relentless innovation to shape and knowledgeable Head of Customer Experience to join our team. The Head of Customer Experience is responsible implementing strategies to enhance the overall customer journey, ensuring exceptional service and satisfaction This role involves leading customer experience initiatives, fostering a customer-centric culture, and utilizing of customer needs, strong leadership abilities, and a passion for delivering outstanding customer experiences
Robert Walters South Africa What you'll do: As the Head of Finance - Supply Chain, you will play a pivotal instrumental in supporting the senior operations team in defining their ambition, driving monthly forecasts fostering a culture of continuous learning within your team. Lead the financial operations within a multinational accurate operations costs allocation by product and customer Produce key variance analysis for operations costs investments or restructuring Coach and develop the entire team (6 Reports), setting ambitious goals, identifying
Responsibilities:
Data Quality Management:
Develop and implement a data quality
data owners and stakeholders on data quality management best practices and tools specific to Global Markets
structures and frameworks to establish clear accountabilities for managing and governing data assets.
Provide
regulatory portfolio to ensure alignment with CIB data management strategy and data governance, as well as all
on the progress, benefits, and risks of data management and regulatory initiatives within Global Markets
Monthly Stats preparation Cash Monitor, staff management, Queries authorisations, Monthly Fees Submission and gets it sorted · Escalate non-response to manager · Assist with bank queries · Highlight areas of with reviewing of records/ modules whenever another team leader is not present to keep the daily target · Monitor Testing (for new enhancements) Staff Management · Retain key personnel and promote High Achievers discussions with team · Consistent feedback and communication to team members · Manage attendance of staff
imum 3 years experience in administration and customer service
Minimum 3 years' experience in administration and customer service Computer literate – Word and Excel Excellent issuing, editing, or deleting passcodes managing this account maintenance Working in a shared email box box Acceptance of booking requests Manage and being fully responsible for all bookings from inception ensuring the booking details are correct and no customer accounts are blocked on the system Load booking on
Do you put customers at the heart of every decision you make? Browns The Diamond Store is looking for Responsibilities Build the bond between our brand and our customer, by answering queries, providing exemplary service experience in a client services and relationship management role. Excellent verbal and written communication fast-paced and challenging environment. Able to manage time,prioritze and adhere to strict deadlines.
sales disruption in South Africa, providing our customers with a digitally immersive sales experience online brand-new vehicle out of the box, ICAR will help our customers rediscover the magic of finding or selling their This role brings the customer engagement to life and requires strong customer interfacing ablities coupled Your duties include: Ensuring the showroom floor customer experience is at its optimal through daily and are floor ready Monitoring the delivery board, customer care Whatsapp groups and delivery emails to ensure
Work directly with customs in country as well as companies, partners and agents to process client's shipments the process on each shipment and directly managing the customs clearance, license/permit applications and Project management: Co-ordinate large high-value projects and keep track of and successfully manage all elements communication with team members Maintain key relationships with various stakeholders, such as customs officials