JHB000555-EM-1 Unified Endpoint Management – Technical Specialist to be responsible for the verification maintenance tasks together with other infrastructure teams. Requirements: Degree or Diploma in Computer Science with VIP and End-user support Experience with technical documentation and standard operating procedures maintenance tasks together with other infrastructure teams Continuously working on improving operational stability maintenance topics Interact with an international product team, external providers, vendors and customers. Treat
brand with cutting edge technology Excellent teams in Global team collaboration High work-life balance with experience ESSENTIAL SKILLS Broad understanding of Technical Lifecycle Management (TLM) in IT Prior experience organisational levels. Ability to work as part of a team, inter dependant as well as independently and submit (both verbally and written) with both technical and non-technical colleagues / users. ROLE: Consulting GROUP IT architecture processes with the focus on Technical Lifecycle Management (TLM) Support with the Planning
and End-user support
(Incident Management) tickets
Datasphere Platform as per define SLAs. Raise and lead tasks PM (Problem Management) tickets as identified Changes and Tasks) Create and update management and technical documents in Confluence. Standby, shift work and Support SAP Basis team with issues and during upgrades. Coordinate with Application teams, interface partners partners, support teams and other module consultants. Monitoring SAC System Performance 1st and 2nd level
Datasphere Platform as per define SLAs.
brand with cutting-edge technology Excellent teams in Global team collaboration High work-life balance with experience. Experience working in international teams. Business process knowledge in Purchasing area. Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS SAP Analysis for Office is beneficial. coordination of the technical implementation as well as the definition and execution of technical test cases. requirements with the business departments. Your technical background should enable you to understand the
technology and make an impact? We're seeking a dynamic Technical Specialist who thrives on solving complex challenges with VIP and End-user support Experience with technical documentation and standard operating procedures maintenance tasks together with other infrastructure teams Continuously working on improving operational stability maintenance topics Interact with an international product team, external providers, vendors and customers. Treat Work closely with stakeholders and development teams in constantly improving our Endpoint Management
brand with cutting-edge technology Excellent teams in Global team collaboration High work-life balance with Agile Working Model (AWM) Charter ADVANTAGEOUS TECHNICAL SKILLS Experience with Microsoft Azure (e.g. Pipeline test coverage of the solution Functional and technical refinement of new solution Maintenance and functional Quality checks in regards of development across all teams (GROUP ZA, GROUP Germany, 3rd party supplier) Operations Level) Steering and coordination between the various teams. Important: A clear criminal record is required