position of Network Operations Centre (NOC) Shift Manager to manage network operations 24/7/365, co-ordinate corrective intervention tickets and Tier 2 network operations support requirements, including escalation management Taking accountability for providing Tier 2 network operations support, resolving complex technical issues within Providing regular performance reports on network operations, highlighting key metrics, incidents, and resolutions schedules Substantial technical expertise in network operations, including hands-on experience with network monitoring
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
the telecommunication industry is hiring for a Operations Maintenance Performance Manager for an Independent monitoring performance metrics for the NOC, Field Operations and Power Sections
based in Pretoria is looking for a AWS/Azure Operations & Incident Manager to join their team on Deployments/ Releases. Required to attend to operational incidents when required as well as be on occasional
Our client requires the services of an Operations Engineer (Advanced) – Midrand/Menlyn/Rosslyn/Home Office act toolchain, CMDB, ResolveIT, SAM) Lead of operation meetings Coordinate external contractors Support in an operations environment ESSENTIAL SKILLS Deep ITSM knowledge Experience in IT-Operations Understanding
Leads significant process improvement projects. Train / mentor personnel from other functions on quality Responsible for working closely with clients and operations team to carry out process improvement activities / client requirements. Skills Technical Skills Trained / Certified Lean Six Sigma Green Belt from a reputed our clients turn data into insights, streamline operations, improve customer experience, and transform their Leads significant process improvement projects. Train / mentor personnel from other functions on quality
business objectives. Prepare and document standard operating procedures and protocols as well as required system system documentation Support operational excellence goals through strong operations knowledge. Resolve escalated problems. Design, develop, update and maintain (operate) the new DAM solution for the PostgreSQL Support system/technical documentation according to present settings Operate DAM Tool in a 24 x 7 manner Monitor functionality relevant interface partners Assist data base operations team application teams with DAM related enquires/problems
in Parktown, Johannesburg is recruiting for an Operating Systems Engineer - to join them on a 3 month contract efficient functioning. Support equipment in a operating system environment, from implementation through by standards Maintain software applications, operating systems, firmware and hardware through regular compliancy with service level agreements and operational standards. Contribute to the development of and solutions to enhance cost effectiveness and increase operational efficiency. Analyse market trends to constantly
My client is seeking a Network Operations Technician with at least 3 years’ experience working in
client in the automotive industry seeks for an Operations Engineer to join their team Full DevOps and Request Incident and Request Management (PIC processes). Operating System is Unix. Oracle database queries. Projects experience in Production / manufacturing system operations environment. Oracle Database knowledge (advantageous)