Essential Skills Requirements: - Basic knowledge of ITIL and ITSM such as Problem-Incident-Change Management in Information Systems or equivalent experience - ITIL certification (advantageous) - Fluent English-speaking
experience - ITIL certification (advantageous) - Minimum of 6 years IT working experience - ITIL process knowledge
learn ServiceNow development - Service Management, ITIL - Any additional responsibilities assigned in the knowledge of JavaScript, ideally also JellyScript - ITIL Certification advantageous - Minimum 8 years working
experience - ITIL certification (advantageous) - Minimum of 6 years IT working experience - ITIL process knowledge
processes and tools. - Extensive experience with ITIL version 4 principles and processes. - Extensive certifications (ITSM Fundamentals, CSDM, CMDB). - ITIL v4 Certification advantageous. - Minimum 8 years
processes. Utilize your expertise in ServiceNow and ITIL to drive innovation, ensure service quality, and when required. - Experience and implementation of ITIL version 4. - Experience with the Agile Methodology
data-driven monitoring and analytics - Experience with ITIL processes (Incident, Change and Problem management) hardware and software lifecycle - Experience with ITIL processes (Problem, Incident, Change management)
Systems or equivalent experience. Certifications: ITIL and Scrum certifications are advantageous. SAP GRC