considered – You would of needed to pass your Bored exams first time round Requirements: Newly qualified CA(SA)
been charged Credit Tickets Management Ensure Credit Staff maintain agreed KPI ticket processing Assist
closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs (Service
closing of production support tickets (Incidents & Problems tickets) within defined SLA's (Service
within the company of emergencies
support, troubleshoot system issues, and handle tickets within defined SLAs
- Collaborate with clients
- Provide post-go-live support and handle tickets and tasks within defined SLAs.
- Participate
general health AND a certificate of fitness (Red Ticket). Market Related
technician, you will respond to all assigned Helpdesk tickets regarding hardware, software, and networking. You
student progress through various methods, including exams, projects, and practical assignments. Provide constructive