consideration and administration of POPIA requests, complaints and/or data breach notifications; Investigation Maintenance of POPIA related registers i.e. operators, complaints, data breach, requests etc; Liaising with the and investigation of whistleblowing complaints and/or complaints lodged in terms of the company Fraud
guidelines for technical and escalated enquiries and complaints . Analysing data and making data driven decisions
guidelines for technical and escalated enquiries and complaints . Analysing data and making data driven decisions
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
planning and execution. Oversee credit, refunds, complaints, returns, and non-conformance reports (NCRs) warranties, and construction processes. Manage complaint procedures effectively. Understanding Market and and adept at handling customer inquiries and complaints Previous experience in a fast-paced service environment
customers' requests Able to effectively handle complaints and conflict to reach the most positive resolution positive attitude and calmly respond to customers' complaints Attract customers by promoting the product and
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance
Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance Ensure any Product Quality Defect or Product Complaint is immediately reported to the Quality Assurance
high standard. Address and respond to customer complaints immediately – Follow up within 24 hours. Assist
decision-making and strategy development Customer complaint resolution Implement disciplinary procedures when