ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
that all coldroom standards are complied with consistently Manage all cost centres and coordinate the and information flow from and to different cost centres Storage Management Stock Management Monitor daily practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
that all coldroom standards are complied with consistently Manage all cost centres and coordinate the and information flow from and to different cost centres Storage Management Stock Management Monitor daily practices of ERP system. Drivers license and own car On call 24/7 Please note only shortlisted candidates will
thinking abilities DUTIES: Answer and direct client calls Take messages and relay them to the appropriate customers Explain to a client how to obtain the bank statements in the correct format and be familiar channels available in submitting or sending these bank statements Assist the “Front Desk” team in preparing the conversion of business bank statements via various channels Follow-up calls to clients where the business business is waiting for the business bank statements HOURS: 08:00 – 17:00 (Monday to Friday) Should you
thinking abilities DUTIES: Answer and direct client calls Take messages and relay them to the appropriate customers Explain to a client how to obtain the bank statements in the correct format and be familiar channels available in submitting or sending these bank statements Assist the “Front Desk” team in preparing the conversion of business bank statements via various channels Follow-up calls to clients where the business business is waiting for the business bank statements HOURS: 08:00 – 17:00 (Monday to Friday) Should you
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
Retirement Funds and Unit Trusts Offshore; Call Centre experience in Financial Services business; Excellent
all Client/Operations Surveys Complete respective Call Listening Update all campaign information Timeously Contact Centre Operations (Lexis Nexis) At least 2-3 years Recruiting experience within a Call Centre Call and Organisational Skills; defining performance standards and meeting service levels; manage resources;
all Client/Operations Surveys Complete respective Call Listening Update all campaign information Timeously Contact Centre Operations (Lexis Nexis) At least 2-3 years Recruiting experience within a Call Centre Call and Organisational Skills; defining performance standards and meeting service levels; manage resources;
Our Team of Call Centre Sales Agents! ð
Were not just about making calls; were about making
qualification.