Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one processes and procedures, adhering to our quality standards and within our turn-around time, as well as resolving resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
We are recruiting a Hospitality Call Centre Agent for an organisation based in the northern suburbs of relevant departments Troubleshoot Track and report on calls handled Other day to day administrative duties as
agency based in Kempton Park, seeks to employ a call centre agent. Duties & Responsibilities Assist customers Process orders, forms, and applications. Route calls to other team members whenever needed . Identify struggling with. Complete call logs and reports . Follow-up on customer calls . Boost customer loyalty Experience & Qualification Matric 1 year call centre experience Own reliable transport to work Basic
Our client based in Observatory is seeking a Call Centre Agent to join their team. The ideal candidate environment 6 months experience in outbound call centre (Advantageous) Target Driven Positive attitude customer related information systems to the required standard maintaining accurate and secure record HOURS:
lead our client's Legal Collections team in a busy call center environment. The successful candidate will and training - Monitor team performance, including call quality, adherence to collection guidelines, and experience in legal collections, preferably in a call center environment - Proven experience in team management
Strydompark (Randburg) is looking for Outbound Call Centre Agents to join their team You are comfortable You will be responsible for conducting outbound calls to engage with prospective clients, ask qualifying the company Previous experience in outbound call centre roles or sales environments will be a bonus but
approximate 6 people. A strong background in a call centre is a basic requirement, along with a background in a Call Centre Experience doing quality control in a telesales environment - Listening to calls and coaching people Experience doing customer satisfaction calls and handling customer complaints Experience in booking
MS Outlook (Excellent email étiquette) • Cold Calling Other: • Own transport • Working hours 08h00 – Contributing to and driving sales by effectively calling clients. • Achieving sales targets and converting information onto final sales. • Adhering to sales team standards checklist skills. • Possess exemplary customer
from customers, assisting with complex service calls, technician support, queries around parts.